This article will explain how to complete your registration as a new user added to your company. After you have completed sign in, you can head over to our solution article Community Archives Overview - Client App for more information on how to navigate through the site.


Step 1: Locate Invite 

Your Company Administrator will need to add you to your company and send you an invite via email through the system.

  1. Locate your email invite which will contain your username and temporary password.  Look for the sender, no-reply@verificationemail.com.
  2. Click the link in the email to be redirected to the log in page.
Your temporary password will expire after seven days. If you need a new temporary password sent, please contact your company administrator or you may reach out to Clientsupport@Communityarchives.com for assistance. 


Step 2: Log in 

  1. Enter your username (email address) and temporary password generated in your email invite.
  2. Choose a new password.  Be sure your password contains at least one uppercase letter, one number, and one symbol.


You may refer to our article Community Archives Overview - Client App for more information on navigating through the site.


If you have any questions or need additional assistance, please reach out to Community Archives Client support at Clientsupport@communityarchives.com.