If your Community requires review and approval of any documents prior to delivery of the order, the Reviewer* will receive an email notification when the order has been prepared and is ready for review.


*View the article related to Community Notifications for more information.


  • Click the link in the email to be redirected to the order to begin your review.


  • Click the 'Review' tab.
  • Any documents that require review and approval will be listed in the middle column that reads 'Pending Review'
  • Click 'review' and follow the steps below for each document.


  • Click 'Approve' if the document is acceptable.
  • If any corrections are required, click 'Reject' and then place a comment as to what corrections are needed.  Please be specific, as this is the communication to the preparer that will be making the changes.

  • If you have approved the document, it will automatically be moved to a "Ready to Deliver" status
  • A rejected order will move back to "Ready to Prepare" and appear in the order fulfillment queue for requested revisions to be completed.



*Did You Know? You may view a history of the order preparation timeline on the order Summary page.*